Normally the driver will not ask you for any payment beyond the amount that is listed in your booking confirmation.
If the driver asks you for additional payment claiming extra kms driven or tolls or parking charges, please always ask the driver to provide a 'duty slip' with the details of the payment being requested.
If you feel that the charges being requested are not justified, you may call our service center and ask them to resolve the situation.
If you end up having to pay the driver but do not agree with the charges, please take a picture of the 'duty slip' detailing the payment and send it to our team at firstname.lastname@example.org and include your booking confirmation. Our team will address the issue with the driver / taxi operator and help resolve the situation.