Terms of use

Cablo terms and Condition for Use
Cablo or Provision softprivate limited  is a taxi cab aggregator specialist organization auto rental for general utilize, business utilize, private administrator and business clients from all kinds of different backgrounds. Every one of these sorts of clients consequently after called purchaser or client. By using the website, Mobile app or our services means you are agree with stipulated terms and conditions alongside different terms and conditions that can be updated time to time or specified at the time of trip agreement or booking of any trip.
Read all of the terms and condition deliberately before using the services, in the event that you don’t read and use our services, by default you are agree with our terms of services.
The terms and condition is applicable for our website, Mobile app or Call based booking and stroll in to our stand, office or Airport Kiosk booking in light of any counter that is worked, overseen or dealt with by Cablo or its parent organization Provision delicate private constrained.
 
A. Terms and Conditions (In the event of Taxi not claimed by Company)
 
1. General:
 
Cablo provides technology-driven cab and taxi booking services all over India. With presence in more than top 10 metro cities and right around 500+ Cities all over India. Cablo is a cab aggregator company consequently not operating any immediate taxi or car and using third party car / taxi and commercial vehicle for the movement of individuals with the end goal of general taxi support as and when required. By using Cablo you are consenting to take third party taxi services on behalf of Cablo where Cablo is a marketplace and your single point of contact for all invoice, Billing, payment and booking management for you. Further, you agree to acquire taxi services offered by third party taxi providers, drivers or vehicle operators ("the Service Provider"). All the Services provided by the Company to you by means of your use of the booking stage are hereinafter referred to as the "Service."
 
When you Initiate the required demand in any of the stage, Cablo should take your booking request and forward it to the appropriate service provider through GPS-GPRS based gadget installed in the Taxi or the operator who take care of setting up for sake of driver utilizing the innovation driven application, versatile application, IOS application, Android application or site. The Service Provider shall have the sole discretion to accept or reject each request for taxi service. The Service Provider has caution about whether to receive the booking request made by the Company. On the off chance that the Service Provider acknowledges the booking request made by the Company, the GPS device installed in the Taxi notifies you and provides the data with respect to the Service Provider including its name, contact number so forth.
The Company might tried sensible endeavors to get you contact with the Service Provider so as to get taxi Service which subject to accessibility of the Service Provider in or around your area at the season of your booking demand made to the Company. The Booking can be started on Scheduled premise or Spot booking. For spot booking, we send request to just close-by operator or Driver accomplice. For Outstation or planned booking, we can send request to other operator also.
 
Calculation of per kilometer and time from garage to garage unless specified otherwise, so any booking that is having pickup location beyond our limit of 5 Km of range for Local Ride and Up to 20km for Outstation ride, company is free to take additional Km charges as per the actual basis if specified at the time of booking
For the evasion of uncertainty, it is cleared up that the Company itself does not give taxi services. It is the Service Provider who shall render taxi administration to you. The arrangement of the taxi benefits by the Service Provider to you is along these lines subject to the agreement (to be) entered into amongst you and the Service Provider and the Company might never be a gathering to such agreement. Indeed, even after acknowledgment of booking, the Service Provider may not achieve your pick up area or choose not to render his services in which occasion the Company might not be held subject to you.
 
You warrant that the data you give to the Company is exact and finish. The Company is qualified for check the data that you have given whenever. You may just access the Service utilizing the approved means. It is your obligation to check to guarantee you download the right versatile application for your gadget or visit the right gateway or dial-in the exact call focus number. The Company should not be at risk on the off chance that you don't download the right versatile application or visit the fitting online interface or dial-in the right call focus number. The Company maintains whatever authority is needed to end or present any of the methods of booking Taxi.
 
You will refrain from doing anything, which we sensibly accept to be notorious or fit for harming our notoriety:  
 
You will conform to every relevant law:  
You will treat cabbies acquainted with you through us with deference and not to make harm their taxi or take part in any unlawful, undermining, bothering, damaging conduct or movement while utilizing their taxi or the administration;
 
You will repay and safeguard us completely against any cases or lawful procedures brought against us by some other individual because of your rupture of these Terms.
 
If you don't mind take note of that we are not in charge of the conduct, activities or inactions of drivers of taxicabs, nature of taxicab which you may use (through us or something else). Any Contract for the arrangement of taxi administrations is amongst you and the driver and not us and we basically give a stage to present drivers and travelers.
 
By utilizing the portable Application of the Company, you additionally concur that:
 
•  You will download the Application for your sole, individual utilize and won't exchange it to an outsider;
 
• You won't approve others to utilize your record;
You will not assign or generally exchange your record to some other individual or legitimate element;
 
•           You won't utilize a record that is liable to any privileges of a man other than you without suitable approval;
 
•           You won't utilize the Application for unlawful purposes, including yet not restricted to sending or putting away any unlawful material or for fake purposes;
 
•           You won't utilize the Application to cause irritation, disturbance or burden;
 
•           You won't impede the best possible activity of the system;
 
•           You won't endeavor to hurt Application in any capacity at all;
 
•           You won't duplicate, or appropriate the Application or other Company Content without composed consent from Company;
 
•           You will keep secure and classified your record secret word or any recognizable proof we give you which enables access to the Application;
 
•           You will furnish us with whatever verification of character we may sensibly ask;
 
•           You will just utilize an entrance point or 3G information account (AP) which you are approved to utilize;
 
•           You won't utilize the Application with an incongruent or unapproved gadget;
 
•           You will consent to all appropriate law from your home country, the nation, state and additionally city in which you are available while utilizing the Application.
 
The Company claims all authority to quickly end utilization of the Application should you not agree to the any of the above tenets.
 
The passage go showed in the 'Charge Estimation' gave in the Cablo Mobile App is a gauge. The genuine toll payable will be shown in the charging gadget/meter introduced in the taxi. The Company assumes no liability for the precision of the evaluations and any variety between the gauge and the genuine toll.
 
Above appraisals are select of all toll charges, stopping charge and rebates and so forth. Toll and different charges are payable independently at real.
 
2. Charges and Payment:
 
You will make installment in full to any cab drivers acquainted with you through us for any administrations gave by such driver to you (despite the fact that you may utilize the application to encourage such installment). You might be required to pay trip charges for taxi administration to the Service Provider and the rates of can be found on the Website and Mobile Application of the Company. The Trip charges should be refreshed or altered every once in a while and it might be your obligation to stay educated about the present outing charges for the taxi administrations. Accommodation Charge (Booking Fee) should be relevant for the appointments made through the organization call focus according to the rates gave in admission outline.. You concur that you will pay for all taxi administrations you buy from the Service Provider either by method for money or Visa. In that occasion, the installment can't be acknowledged through MasterCard/portable application, you should be required to pay the excursion charges by method for Cash. Any installment made is non-refundable. Toward the finish of the trek, we will encourage for you to get a duplicate of the receipt from the Service Provider on your enrolled email account with the Company.
 
3.Indemnification:
 
By tolerating these User Terms and utilizing the Application, you concur that you should protect, reimburse and hold the Company, its associates, its licensors, and every one of their officers, chiefs, different clients, workers, lawyers and operators safe from and against any cases, costs, harms, misfortunes, liabilities and costs (counting lawyers' expenses and expenses) emerging out of or regarding: (a) your infringement or break of any term of these User Terms or any appropriate law or direction, regardless of whether referenced thus; (b) your infringement of any privileges of any outsider, including Service Providers organized by means of the Application, or (c) your utilization or abuse of the Application or Website.
4. Risk
The information, proposals provided for you on or through the Website, or the Application is for general information purposes just and does not constitute advise. The Company will sensibly keep the Website and the Application and its substance cure and cutting edge however does not guarantee that (the substance of) the Website or possibly Application are free of mix-ups, surrenders, malware and contaminations or that the Website and in addition Application are correct, vanguard and exact.
 
The Company won't not be committed for any damages coming to fruition on account of the use of or feebleness to use the Website or Application (yet to the dismissal of death or individual harm), including hurts caused by malware, contaminations or any incorrectness or deficiency of the Information or the Website or Application, unless such harm is the aftereffect of any resolute unfortunate behavior or from net carelessness with respect to the Company.
 
The Company should additionally not be at risk for harms coming about because of the utilization of (or the powerlessness to utilize) electronic methods for correspondence with the Website or the Application, including – yet not constrained to – harms coming about because of disappointment or deferral in conveyance of electronic interchanges, capture attempt or control of electronic interchanges by outsiders or by PC programs utilized for electronic correspondences and transmission of infections.
 
Without bias to the previous, and seeing that permitted under obligatory material law, the Company's total risk should in no occasion surpass a measure of INR 1000.
 
The nature of the taxi administrations asked for using the Application or the Service is totally the duty of the Service Provider who at last gives such taxi administrations to you. The Company under no situation acknowledges obligation regarding as well as emerging from the taxi administrations gave by the Service Provider or any demonstrations, activity, conduct, direct, or potentially carelessness with respect to the Service Provider. Any grumblings about the taxi administrations gave by the Service Provider ought to along these lines be submitted to the Service Provider.
 
5. Protected innovation RIGHTS (Trademarks and Copyrights):
 
The Company is the sole proprietor and legitimate licensee of the considerable number of rights to the site, portable application or some other advanced media and its substance. The substance implies its plan, format, content, pictures, illustrations, sounds, video, and so on the site, versatile application or some other computerized media content encapsulate exchange privileged insights and licensed innovation rights ensured under overall copyright and different laws. All titles, proprietorship and protected innovation rights in the site and its substance might stay with the Company, its subsidiaries, operators, approved delegates or licensor's by and large.
 
All rights not generally guaranteed under this Terms and Conditions or by the Company are therefore saved. The data contained in this site is proposed, exclusively to give general data to the individual utilization of per user, who acknowledges full obligation regarding its utilization.
 
The Company does not speak to or underwrite the exactness or dependability of any data or notice contained on, conveyed through, or connected, downloaded or got to from any of the administrations contained on this site, or the nature of any items, data or different materials showed, or got by you because of any item, data or different materials showed, or got by you because of a notice or some other data or offer in or regarding the administration.
 
Every related symbol and logos are enlisted trademarks or administration checks or word characteristics of the Company in different wards and are ensured under appropriate copyrights, trademarks and other exclusive rights laws. The unapproved duplicating, alteration, utilize or production of these imprints is entirely restricted.
 
Every one of the substances on this site is copyright of the Company aside from the outsider substance and connection to outsider site on our site. Subject to your compliance with these Terms, the Company grants you a limited non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal use.
You shall not (I) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Application in any way; (ii) modify or make derivative works based upon the Application; (iii) create Internet "links" or "frame" or "mirror" any Application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Application, or (c) copy any ideas, features, functions or graphics of the Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Application.
 
6. Connection To Third Party Website:
 
During the use of the Website or the Application, connections to sites that are possessed and controlled by outsiders might be given every now and then to go into correspondence with, buy products or administrations from, take an interest in advancements of outsiders. These connections take you off the Website, the Application and are past the Company's control.
 
During utilization of the Website and the Application, you may go into correspondence with, buy products and additionally benefits from, or take an interest in advancements of outsider specialist co-ops, publicists or backers demonstrating their merchandise or potentially benefits through a connection on the Website or through the Application or Service. These connections take you off the Website, the Application and the Service and are past the Company's control. The sites you can connection to have their own particular separate terms and conditions and additionally a protection arrangement. The Company isn't mindful and can't be held subject for the substance and exercises of these sites. You hence visit or access these sites altogether at your own hazard.
 
It would be ideal if you take note of that these different sites may send their own particular treats to clients, gather information or request individual data, and you are in this manner instructed to check the terms with respect to utilize or protection approaches on those sites before utilizing them.
 
7. Term and end of the agreement:
 
The Contract between the Company and you is finished up for an uncertain period. You are qualified for end the Contract constantly by lasting erasure of the Application introduced on your advanced mobile phone, consequently impairing the utilization by you of the Application and the Service.
 
Organization is qualified for end the Contract constantly and with quick impact (by handicapping your utilization of the Application and the Service) in the event that you: (a) disregard or rupture any term of these User Terms, or (b) in the assessment of the Company, abuse the Application or the Service. The Company isn't obliged to pull out of the end of the Contract ahead of time. After end the Company will pull out thereof as per these User Terms.
 
8. Invalidity of at least one arrangement:
 
The shortcoming of any term of these User Terms might not influence the legitimacy of alternate arrangements of these User Terms.
 
On the off chance that and to the degree that any arrangement of these User Terms is invalid, or is unsuitable in the given conditions as per the criteria of sensibility and reasonableness, an arrangement might apply between the gatherings rather that is worthy considering every one of the conditions and which relates with the arrangements of the void part however much as could be expected, considering the substance and the motivation behind these User Terms.
 
9.Modification of the Service and User Terms:
 
The Company saves the right, at its sole tact, to alter or supplant any of these User Terms, or change, suspend, or cease the Application (counting without restriction, the accessibility of any component, database, or substance) whenever by posting a notice on the Website or by sending you see through the Service, Application or by means of email. The Company may likewise force confines on specific highlights and benefits or limit your entrance to parts or the greater part of the Service without notice or obligation.
 
10.Notice:
 
The Company may pull out by methods for a general notice on the Service or Application, or by electronic mail to your email address on record in the Company's record data, or by composed correspondence sent by standard mail to your address on record in Company's record data.
 
11.Assignment:
 
You may not dole out your rights under these User Terms without earlier composed endorsement of the Company.
 
12.Privacy and Cookie Notice:
 
The Company gathers and procedures the individual information of the guests of the Website and clients of the Application as per the Privacy and Cookie Notice
 
13.Excusable Delays (Force Majeure):
 
Neither gathering hereto should be in charge of deferrals or disappointments in execution coming about because of acts past its sensible control and without its blame or carelessness. Such forgivable postponements or disappointments might be caused by, in addition to other things, strikes, bolt out, riots, uprisings, incidental blasts, surges, storms, demonstrations of God and comparative events.
 
14.Miscellaneous:
The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by the Company or the agreement or arrangement between the Company and the Customer. All claims and disputes arising under this Terms and Conditions should be notified to the Company within 30 days from the event date after which no You shall have any claim against the Company.
The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.meru.in or on the date that the Company may indicate that such addition, variation or amendment is to come into effect.
The Company reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion.
The Customer who seeks to use or obtain any of the services, benefits, facilities and arrangements as offered by the Company's Partner, then the provisions of such services, benefits, facilities or arrangements will be subject to the respective terms and conditions of the said Service Provider, being the provider of the said services, benefits, facilities or arrangements.
The Company provides links to third party website as a convenience to the Customers or as an advertisement and the Company does not have any control over such sites i.e. content and resources provided by them. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites.
This web site (www.meru.in) is published and maintained by Meru Cab Company Private Limited access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and the Customers.
You authorize the Company to send various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services.
 
B. Terms and Conditions (In case of Taxi owned by Company)
This Terms and Conditions explain the nature and scope of the relation between the You and the Company (hereinafter the following Terms and Conditions should be referred to as the "Standard Terms and Conditions")
1. DEFINITIONS:
  • 'Cab' or 'Taxi' shall mean the radio Cab to be provided by the Company to the Customer for performance of the Services.
  • Company' shall hereinafter individually and collectively mean Cablo Company Private Limited and / or V-Link Automotive Services Private Limited. This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc.
  • 'Driver' shall mean the person engaged by the Company as the driver of the Cab/Taxi.
  • 'Force Majeure Event' includes but is not limited to strikes, lockouts, labor disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against.
  • 'Services' shall mean the pickup and drop service to be provided through the taxi owned by the Company for you from and to such locations as may be requested by you.
  • "Use of Service" shall mean and includes but is not limited to, all the Customers dialing the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or hiring the Cab from the street side.
 
2. GENERAL CONDITIONS:
  • These Terms and Conditions cover limitations and exclusion on the liability over the Company. These Terms and Conditions are applicable to you and are governing the use of Cabs throughout India.
  • You are bound by the following Terms and Conditions and are legally in contract with the Company. This Terms and Conditions apply to all the services offered by the Company collectively with any additional Terms and Conditions that may be applicable to the specific Service used or accessed by You or offered by the Company..
  • You are informed that based on the Motor Vehicle regulations, the Services are provided under the following different legal entities
1 The Metered Taxi Services provided under the licenses issued by the State Transport Authority and whose fares are regulated is operated under Cablo Company Private Limited.
2 The Radio Taxi Services provided where no licenses are required and whose fares are self regulated is operated under V-Link Automotive Services Private Limited
  • Provision soft Private Limited is authorized Licensee of the brand name "Cablo" and such other brand as may be created by the Company from time to time.
  • You warrant that the information you provide to the Company is accurate and complete. The Company is entitled to at all time verify the information that you have provided. You may only access the Service using the authorized means. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. The Company reserves the right to discontinue or introduce any of the modes of booking Taxi
  • You will not use the taxi for any unlawful purpose; in any way that interrupts, damages, impairs or renders taxi less efficient.
  • You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation;
•           You recognize that we have restricted control over the nature and substance of data and visit transmitted or got by you or different clients of Taxi. In spite of the fact that we maintain whatever authority is needed to do as such, we don't screen such substance in the standard course of business and won't be obligated for any such substance. In the event that you have a dissension about another client please get in touch with us through the Application.
 
•           You will follow every single relevant law;
 
•           You will treat cab drivers acquainted with you through us with deference and not to make harm their taxi or take part in any unlawful, debilitating, pestering, harsh conduct or movement while utilizing their taxi or the administration;
 
•           You will repay and protect us completely against any cases or lawful procedures brought against us by some other individual because of your break of these Terms.
 
•           You concur that the Company does not guarantee you the accessibility of taxi even in the wake of tolerating as well as affirming the booking.
 
•           Please take note of that we are not in charge of the conduct, activities or inactions of drivers of taxicabs, nature of taxicab, which you may utilize.
 
•           By utilizing the versatile Application of the Company, you additionally concur that:
 
a.         You will download the Application for your sole, individual utilize and won't exchange it to an outsider;
 
b.         You won't approve others to utilize your record;
 
c.         You won't allocate or generally exchange your record to some other individual or lawful substance
 
d.         You won't utilize a record that is liable to any privileges of a man other than you without suitable approval;
 
e.         You won't utilize the Application for unlawful purposes, including yet not constrained to sending or putting away any unlawful material or for fake purposes;
 
f.          You won't utilize the Application to cause aggravation, irritation or bother;
 
g.         You won't debilitate the correct activity of the system;
 
h.         You won't attempt to hurt Application in any capacity at all;
 
i.          You won't duplicate, or disseminate the Application or other Company Content without composed consent from Company;
 
j.          You will keep secure and secret your record watchword or any ID we give you, which enables access to the Application;
 
k.         You will give us whatever evidence of character we may sensibly ask;
 
l.          You will just utilize an entrance point or 3G-information account (AP), which you are approved to utilize;
 
m.        You won't utilize the Application with a contradictory or unapproved gadget;
 
n.         You will consent to all material law from your home country, the nation, state or potentially city in which you are available while utilizing the Application.
 
The Company maintains whatever authority is needed to quickly end utilization of the Application should you not consent to the any of the above standards.
 
3. Charges and Payment:
 
Provincial transport specialist of the separate urban areas should administer the excursion charges of the radio taxi benefit gave under Cablo Company Private Limited. Nonetheless, the trek charges of the radio taxi administrations gave under V-Link Automotive Services Private Limited should act naturally managed, as any administrative specialist does not recommend the charges. The Company saves its rights to roll out fundamental improvements in the outing Charges with no earlier composed or verbal hint to the Customers. The outing charges of radio taxi administrations gave under Cablo Company Private Limited should be liable to correction warning issued by the administrative specialist. You should be required to pay trip charges for the Service to the Driver and the rates of can be found on the Website, Call Center and Mobile Application or such other booking stage of the Company. You concur that the excursion charges might incorporate the trek passage and any extra charges exacted by the Company which incorporates stopping charges, extra night additional charge (where appropriate) and any expense or collect by and by payable or hereinafter forced by the law or required to be paid for benefiting of the Services. The toll charges will be payable by you as relevant, just when the Cab crosses the toll post. Accommodation Charge (Booking Fee) might be appropriate for the appointments made through the organization call focus according to the rates gave in admission diagram.. For Outstation Round Trips, the charges will be appropriate for each Calendar day. On the off chance that the movement time stretches out to the following logbook day past 12 am midnight, next schedule day Round Trip charges will be appropriate. Any installment made is non-refundable. Toward the finish of the trek you should a get trip receipt on your enrolled email account with the Company.
 
You concur that you will pay for all Services you profit from the Company either by method for money or charge card. In the occasion the installment can't be acknowledged through Visa/portable application, you should be required to pay the excursion charges by method for Cash. The handling of installments or credits, as pertinent, regarding your utilization of the Application and Service will be liable to the terms, conditions and protection approaches of the Payment Processor and your charge card backer notwithstanding these Standard Terms and Conditions. The Company isn't in charge of any blunders by the Payment Processor. Regarding your utilization of the Service, the Company will get certain exchange points of interest, which Company will utilize exclusively as per its Privacy and Cookie Notice.
4. Liability:
  • The Company shall not be jointly or severally held responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of services offered by the Company or due to the failure of the Company to provide services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of the Company or any person or any organization involved in the above mentioned systems.
  • Without prejudice to the above, the Company shall not be jointly and/or severally held liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by the Company to provide a Cab to the Customer within any stipulated time even if the Company has agreed to so provide the Cab or even if the Customer has advised the Company of the possibility that any such loss or damage would result if the Cab is not provided at all or within the stipulated time.
  • In the event any passenger misses the train or flight or bus, the Company will not be held liable for any compensation and/or any direct or indirect losses incurred by the Customer. The Customer shall be responsible to make an alternate arrangement if the Cab has not reached the pick-up location due to any reason. The Company shall not be responsible or liable for any meeting or other occasions, functions missed by the Customer.
  • The Company shall not be liable for any delay or failure in the performance of any of its duties and obligations, to the extent that such delay or failure is caused due to a Force Majeure Event.
  • The Company shall not be liable/responsible for any illegal conduct of the Drivers of the Cabs. However, the Company recommends you to notify about any complaints that you may have against the Drivers of any Cab.
  • The Company shall not be responsible for any loss of communication/information of status update & benefits under any Services or program of the Company. All this information will be send on mobile number &/or email ID registered with the Company. The Company will not be responsible for appropriateness of mobile or email or any other communication medium. The Customer shall be responsible for immediately reporting the errors, if any, occurred in the information sent to the Customer regarding booking confirmation.
  • The Company does not warrant that this site, its servers, or e-mail sent from its Cabs are free of viruses or other harmful components. The Company will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
 
5. PROCEDURE FOR AVAILING THE SERVICES OF THE COMPANY/BOOKING A CAB:
  • In order to avail the Services of the Company, You shall be initially required to either log-in through the official website of the Company; or download and install the Mobile Application on Android, iPhone or any other smart phone; or dial the dedicated number of the Company; or hail the Cab from the street side.
  • Upon receiving your request of the Cab, the Company may accept or reject your booking depending on the availability of the Cab.
  • The Company shall be entitled at any time without giving any reason or prior notice to terminate or cancel your booking.
 
6. OBLIGATIONS OF THE CUSTOMERS:
  • The Company encourages you to take full responsibility of your items. In case of lost items inside the Cabs during the journey, the Company will try to locate the items on a "best-effort" basis but the Company will not responsible for the same in case of loss or damage to the same.
  • If you leave any goods in the taxi or has any complaint in respect of the services or the use of the taxi, the Customer has to inform the Company of the same in writing within 24 hours of using the Cab or the services of the Company.
  • You agree and acknowledge that the use of the services offered by the Company is at your sole risk and that the Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes.
    Without prejudice to the above, the Company makes no representation or warranties that: -the service will meet your requirements; -the service will be uninterrupted, timely, secure, or error-free.
  • You authorize the Company to send you various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services.
7. Zone OF OPERATION:
 
The Taxi might work inside the points of confinement as recommended by the State Transport Authority or potentially according to the arrangement under the particular Permits/Licenses.
 
8. Protected innovation RIGHTS (Trademarks and Copyrights)
 
•           The Company is the sole proprietor and legitimate licensee of the considerable number of rights to the site and its substance. Site content means its plan, format, content, pictures, designs, sounds, video, and so on the site content encapsulate exchange privileged insights and licensed innovation rights secured under overall copyright and different laws. All titles, proprietorship and protected innovation rights in the site and its substance might stay with the Company, its offshoots, specialists, approved agents or licensor's all things considered.
 
•           All rights not generally asserted under this Terms and Conditions or by the Company are therefore saved. The data contained in this site is proposed, exclusively to give general data to the individual utilization of  per user, who acknowledges full obligation regarding its utilization.
 
•           The Company does not speak to or embrace the exactness or dependability of any data or notice contained on, dispersed through, or connected, downloaded or got to from any of the administrations contained on this site, or the nature of any items, data or different materials showed, or acquired by you because of any item, data or different materials showed, or got by you because of a commercial or some other data or offer in or regarding the administration.
 
•           All related symbols and logos are enlisted trademarks or administration checks or word signs of the Company in different locales and are ensured under pertinent copyrights, trademarks and other exclusive rights laws. The unapproved replicating, change, utilize or distribution of these imprints is entirely disallowed.
 
•           All the substance on this site is copyright of the Company aside from the outsider substance and connection to outsider site on our site.
 
9. Various
 
•           The Courts of Mumbai, India might have the sole and selective locale in regard of any issues emerging from the utilization of the administrations offered by the Company or the understanding or plan between the You and the Company. All cases and debate emerging under this Terms and Conditions ought to be informed to the Company inside 30 days from the occasion date after which You might have no any claim against the Company.
 
•           The Company might be qualified for add to, fluctuate or alter any or every one of these terms and conditions whenever and You should be bound by such option, variety or change once such option, variety or correction are fused into these terms and conditions at site at www.meru.in or on the date that the Company may show that such option, variety or revision is to happen.
 
•           The Company claims all authority to distribute data of recipients of any program, offer, plot or any advancement.
 
•           The Company gives connects to outsider site as an accommodation to You or as a notice and the Company does not have any control over such destinations i.e. substance and assets gave by them. The Company prescribes perusing such site's terms and conditions or potentially protection arrangements before utilizing such destinations.
 
•           This site (www.meru.in) is distributed and kept up by Cablo Company Private Limited access, perusing or utilization of the offices gave by this site constitutes a considered acknowledgment, without confinement or capability, of the terms and conditions as put forward thus underneath, by the client and constitutes an understanding amongst Company and You.
 
10. Excursion Tracker Service
 
•           The Trip Tracker Service is discretionary and will be given construct just in light of the data given by the You with respect to the following number while making the booking of the taxicab.
 
•           The trip tracker benefit once enacted might be progressing unless generally deactivated by You.
 
•           The Company expect the considered assent of the proprietor of following number (to get Trip Tracker SMSs) and should not be capable or at risk for the realness of the following number.
 
•           In the occasion You want to give some other following number, the same should be finished by the You well ahead of time by insinuating the Call Center or by utilizing the "alter" alternative given on the site and regardless before the booking the taxi. The SMS will be sent to the last following number implied to the Call Center or enrolled on the site before the booking of the taxicab.
 
•           The administration may not be accessible if any normal support is done for a brief timeframe and the Customer will be educated as needs be. While each endeavor will be made to reestablish the trek following administration, the Company won't be in charge of any disappointment or deferral to offer the administration because of routine support.
 
•           In the occasion You wish to end his outing before the drop goal gave by You at the season of booking the taxi, the excursion following administration will send the SMS as demonstrating that area as end of trek where You has really finished your outing
 
•           The Company won't be in charge of any deferral in or disappointment of message because of any specialized mistake or because of any postponement by virtue of administration gave by the portable specialist co-op of the Company or You or potentially the individual whose number has been given as following number. Once the trek tracker SMS is sent from the Company dispatch framework, the same should be viewed as sent independent of any postponement or disappointment by virtue of any condition
 
•           The Company won't be in charge of the precision of the data, any circumstances like clog of system or potentially roads turned parking lots and in no occasion the data sent by method for SMS under the outing following administration might be utilized for arranging a gathering as well as some other reason. The Company might not be in charge of any postponement because of such circumstances and data gave under the excursion following administration is just to send the SMS alarms about the taxicab area and outing
 
•           The Company does not guarantee an entire supportability of this administration either amid actuated or deactivated mode and should not be considered dependable or at risk for the same, in any way
 
•           The Company might not be in charge of the rightness of the following number gave by the Customers
 
11. Guaranteed Service: Airport and Railway Station
 
•           The 'Terms and Conditions for Assured Airport and Railway Station Services' are over and above Standard Terms and Conditions of the Company.
 
•           The Company claims it's authority to change, wipe out and alter the terms and conditions for Assured Airport and Railway Station Services, including cessation of the program itself, with no earlier notice.
 
•           The Company guarantees accessibility of taxicab, for every single 'Acknowledged' booking in our booking framework. The Company client will get booking affirmation after acknowledgment of booking. Taxicab data will be sent to the client around 20 min before get time. To profit this advantage, least trek separation ought to be 5Kms (Aerial). The Assured Service for Airport Drop is accessible just in the Cities as informed by the Company every once in a while.
 
•           This advantage will be pertinent for pickup separated from air terminal, as characterized beneath for individual city. At Airport and Railway Station, we have to take after the standards and directions laid by separate air terminal and railroad expert.
 
•           The Company will pay a token of disappointment of Rs.500/ - in Mumbai, Delhi, Hyderabad and Bengaluru and Rs.200/ - in Rajasthan and Gujarat for non-satisfaction of administrations; however not for any misfortune acquired straightforwardly or by implication due to the non-accessibility of administrations.
 
•           The Company won't be in charge of adjusting the booking in the event of 'Client No Show' or 'Client Cancelation'
 
•           Non-benefit implies, not ready to give taxi in the wake of 'Tolerating' your booking. On the off chance that your booking isn't acknowledged, at the season of starting contact for taxicab booking, it won't be considered as non benefit and the organization won't be subject for any token of disappointment. The Company will examine the reasons of non-benefit inside and react in like manner. The last watchfulness on all issues identified with the token of disappointment should rest with the Company
 
•           All extra plans or advantages under the 'Guaranteed Service' program now and again will convey particular terms and conditions
 
•           You are asked for to get enlisted with our site www.meru.in and refresh any adjustment in their address/s and profile every once in a while in individual your profile area at our site. Any data sent by the Company will be sent just to the versatile numbers/email ids enlisted on the site of the Company.
 
•           Privilege/blessing voucher are liable to the individual terms and conditions, assuming any
 
•           In the occasion of a debate between a 'Guaranteed Service' client and the Company, as to or in connection to 'Guaranteed Service', the choice of the Company will be considered as last and official for this program and should not be addressed
 
•           You must book Cab considering the registration time for Airport and loading up time for railroad station booking and the Company won't be in charge of any postponements by virtue of car influxes and furthermore if the you are not prepared at the season of landing of Cab
 
•           The Company is approved to utilize client data caught in the Company framework (information base) for 'Guaranteed Service' program and send correspondence to the enlisted Mobile Number and Email ID
 
•           The Company should give Taxi Services till the admissible furthest reaches of the Airport and additionally railroad station territory
 
•           The Company isn't in charge of execution, quality and cases of any outsider item and additionally benefits offered under this program